Innovation Connector Announces Acquisition of TechWise Academy, LLC

Innovation Connector 1208 W. White River Blvd. Muncie, IN 47303
tbaker@innovationconnector.com

FOR IMMEDIATE RELEASE

 

10/1/2023

Innovation Connector Announces Acquisition of TechWise Academy, LLC

Muncie, IN – Innovation Connector, Inc., a full-service entrepreneurial resource center and part of the Ontario Place Certified Technology Park, proudly announces its acquisition of TechWise Academy, LLC, a STEM education business known for its innovative approach to technology education.

This strategic merger represents a significant step forward in fulfilling the missions of both the Innovation Connector and TechWise Academy to bridge the digital divide and provide opportunities for individuals to acquire essential coding skills. By officially combining forces with TechWise Academy, the Innovation Connector’s goal is to leverage the expertise of TechWise Academy and its experience in the STEM education domain to expand the impact in the Muncie community.

“We are thrilled about this merger and the opportunities it presents to fulfill our shared mission of empowering our community with STEM knowledge and skills,” said Ted Baker, CEO at Innovation Connector. “Together, we are committed to providing accessible and inclusive technology education, fostering innovation, and inspiring the next generation of tech leaders.”

With this merger, Innovation Connector will now assume the responsibilities of TechWise Academy while maintaining its familiar name.

Effective October 1, 2023, the current name, Coding Connector, will be known as TechWise Academy, powered by the Innovation Connector. Baker explains,  “This collaboration will enable our organization to offer a broader range of educational programs, workshops, and online courses designed to equip individuals with the skills needed to thrive in the ever-evolving tech landscape.”

“We have always had a great partnership with the Innovation Connector,” says Ryan Hunter, Co-Founder of TechWise Academy. “The physical space is top-notch, and the support from their team has been great. We’ve been aligned from day one on our mission to expand computer science education in our area. This official merger will combine resources to synergistic effect to our impact.”

For more information about Innovation Connector and the services offered, please visit innovationconnector.com. If you have any inquiries regarding the merger or related matters, please contact Natalie Smith at nsmith@innovationconnector.com.

About Innovation Connector, Inc.: Innovation Connector, Inc. is a full-service entrepreneurial resource center and part of the Ontario Place Certified Technology Park. Our mission is to see job creation by providing guidance and entrepreneurial resources for individuals seeking to start or grow businesses in East Central Indiana.

About TechWise Academy, LLC: TechWise Academy, LLC has been a leading coding instructional business known for its comprehensive approach to computer science education. Its mission is to teach coding and computer science to children, K-12, and adults, introducing them to new ways to solve problems and explore curiosity and creativity

Providing Excellent Client Experience

Join us on Thursday, September 7, 2023 for an insightful workshop on providing excellent client experiences. THIS WORKSHOP IS FREE!

It is the goal of most businesses to provide excellent customer service. While this sounds great, most businesses do not have a plan to make that happen. And even more concerning is that they have no processes or initiatives to empower employees and customer-facing team members with adequate tools to deal with customer service issues.

This session will be a practical session for all business owners and entrepreneurs discussing various aspects of Providing Excellent Customer Experiences and ways to implement them into their daily business. While customers are the core component of a business, dealing with them can be difficult and tiring. This workshop will be instructed by Ted Baker, CEO/Executive Director of the Innovation Connector, who has been trained at Disney’s Institute of Customer Experience. By participating in this session, you will receive tools and resources utilized by Disney to help turn customer complaints into happy and returning customers.

It is suggested to bring a note-taking object as much of this information can apply to your business and daily lives.

Please register for this event so that we can plan accordingly. Thank you!

If you have any questions, please reach out to Natalie Smith, Program and Events Coordinator, by emailing nsmith@innovationconnector.com or by calling 765-285-4900. We look forward to seeing you!

Spotlight – State Collection Service

State Collection Service understands that receivables management in healthcare means more than just account recovery. Your reputation in the community is one of your most valuable assets. Their service reflects directly upon your organization, so they take great care in training their staff to treat your patients with respect and dignity by using a personalized, consultative approach in their communication practices. They provide you with peace of mind while enabling you to maintain your organization’s mission. At State, they recognize that the relationship between a healthcare provider seeking account resolution and an agency like theirs is crucial. They work hard to establish and maintain trust, which is evident in the fact that the majority of their clients have been with them for years, sometimes even decades. Learn more about State Collection Service here 

The BIG Idea Pitch – Why this Contest is Important

Muncie Journal Article – July 2023

By: Ted A. Baker, CEO/Executive Director

Muncie Innovation Connector, Inc.

The BIG Idea Pitch – Why this Contest is Important

During my thirteen years as Executive Director of the Muncie Innovation Connector, I have met with, coached, advised, counseled, and encouraged many individuals who have thought about starting or owning a business.  This continues to happen several times each week.  In addition, the Small Business Development Center, located in the Innovation Connector, meets with clients in Muncie and East-Central Indiana, hoping for the same. With the availability of resources found on the internet, getting information about how to start a business is easier today than ever before. And with this vast amount of information, people sometimes deal with what I call “information overload.” More data, information, and resources are available than most can navigate.  Then the question is asked, “Is this good information?” “Have I received the best advice for my ideas and ventures?”

In 2014, in response to the need for business startup information, the Innovation Connector formed a program known as The BIG Idea Pitch.  Our initial thoughts were to provide educational and business idea-sharing opportunities in a safe and fun environment. We wanted one evening dedicated to individuals pitching their business ideas to a panel of judges.  And because of our wonderful sponsors, we offered prize money for winning pitches. Keeping with the baseball theme, we hosted three Training Camps leading to the pitch competition.  Guest presenters shared their perspectives on topics, including idea generation, problem and solution identification, business modeling, and presentation pitch skills. Year one of The BIG Idea Pitch competition was a BIG success!

From 2014 – 2021, The BIG Idea Pitch became a very popular event and one of the “signature events” of the Innovation Connector. Each year, at least fifty Muncie-area ideators participated in The BIG Idea Pitch competition by attending the Training Camps and pitching business ideas.  We even hosted this competition in November of 2020 – the pandemic year.  Each year as part of the event, pitch nights were streamed via several social media platforms, with viewers reporting from many states outside Indiana – even California.  Due to scheduling and funding issues, The BIG Idea Pitch did not occur in 2022.  However, I am pleased to announce that The BIG Idea Pitch returns on November 16. as part of Entrepreneur Showcase Week 2023.

Why does the Innovation Connector invest so much staff time, energy, and money into this initiative? Here are three reasons why we value The BIG Idea Pitch.

1.) The BIG Idea Pitch provides an opportunity, unlike any other in our community, to collaborate with other ideators and to learn the art and science of launching a business from an idea. Most people with a business startup idea tend to daydream about their ideas, plans, and how to get started.  Having the opportunity to talk with other people “like” them can provide tremendous benefits.  Those who have walked this journey before can share their experiences and things to do and what not to do. This kind of support cannot be gained by reading a book or watching a video.  These connections and relationships are difference-makers for a startup entrepreneur.

Starting a business takes work! A person must go through the process to understand the depths of commitment and learning needed.  The BIG Idea Pitch initiative provides a place that offers educational opportunities for entrepreneurs to gain critical knowledge, advice, and feedback from experienced entrepreneurs. This is why this program has been so successful.

2.) The BIG Idea Pitch is a community-wide event that brings together businesses, funders, people with ideas, educators, and local government officials for a common cause.  Everyone loves a business startup success story! When a person starts a new business, the impact can be felt community-wide. Lending institutions and funders can finance deals, community members love to support new businesses, and government officials celebrate because they understand that healthy communities need new businesses.  And new startup owners can start their journeys and dreams of owning a business. Pitch night is such a fun and inspiring evening.  We learn each year that the Muncie community has a vast array of creative business talent. The ideas pitched during past competitions have been amazing.  Those participating ranged from very young ( 8 years old) to baby boomers (60+ years old,) high-tech inventors to pizza makers, and dreamers wanting to start a business to send deceased loved ones’ ashes into space to a simple invention that makes buttoning the top button of a hanging shirt easier. And the list goes on and on.

3.) The BIG Idea Pitch is all about people. The Innovation Connector staff has made the application and participation process simple and easy.   The goal has been to remove as many barriers to entry as possible. First, it is free and open to everyone in Muncie and Delaware County. The BIG Idea Pitch provides educational opportunities and access to available resources to participants if they hope to start a business.  Our team, supporters, and presenters will help anyone who requests help – from refining an idea to structuring their pitch.  Applying to participate on pitch night could not be any easier. All that is required is to go online to TheBIGIdeaPitch.com, provide your name, home address, contact email address, and phone number and, with three sentences maximum, explain your idea. You will then be contacted, and our team will guide you through the rest of the process.  In addition, the prize money awarded to the winning pitches can be used for any purpose – no strings or rules attached.  While we hope the winning dollars will be used to start a business, sometimes in life, more pressing needs may hinder a person from moving forward.  One pitcher used the winning funds to repay a school loan, hindering this person’s monthly cash flow. After paying off the student loan, this person could afford to move forward with the business startup idea.

Mark your calendars now for the following dates:

The BIG Idea Training Camps: October 23, October 30, and November 6- each date from 6:00 – 7:30 pm

The BIG Idea Pitch Competition Pitch Night: November 16 – Starting at 6:00 pm

All events will take place at the Innovation Connector.

Please consider joining the Innovation Connector to be part of The BIG Idea Pitch 2023.  Applications will be accepted starting on August 1, 2023, at www.showcaseweek.com, and click on the “The BIG Idea Pitch” icon. For more information, please log on to www.innovationconnector.com, or call our office at 765-285-4900.

Empowering Entrepreneurs: Introducing the Women’s Peer Collective

The Innovation Connector’s theme for 2023, “Empowering Entrepreneurs,” is an exciting endeavor that aims to support and uplift the entrepreneurial community. As part of this mission, we are thrilled to announce the launch of the “Women’s Peer Collective,” a unique 8-session program specifically designed to bring together twelve women who own businesses or serve as non-profit Executive Directors/CEOs. The primary objective of this collective is to foster an environment of mutual learning and growth, where members can draw from each other’s experiences and help one another thrive in their entrepreneurial journeys.

Running and maintaining a business can be an incredibly rewarding but challenging experience. While friends and family are undoubtedly supportive, sometimes they may not fully grasp the unique hardships and pressures. That’s why having a group of like-minded women who truly understand this lifestyle is essential. Our vision is for the Women’s Peer Collective to evolve into a tight-knit team that remains devoted to each other’s growth and success.

The Women’s Peer Collective will hold sessions every other Thursday from 11:30 am to 1:00 pm, commencing on September 7th. Understanding the busy lives of entrepreneurs, we have deliberately scheduled these meetings during the workday. Participants are welcome to bring their lunch to the sessions for convenience.

The dynamic of the group will be collaborative, with members leading the meetings after the initial session. To ensure productive discussions, an Innovation Connector team member will facilitate the first gathering. During this introductory meeting, the group will collectively decide on the topics of interest and how the sessions will function each week. In subsequent sessions, one or two members will lead the discussion on a topic of their choice, encouraging engaging group conversations.

Rest assured, the Women’s Peer Collective is a safe space where confidentiality, openness, honesty, and vulnerability are respected. To maintain this trusted environment, each member will be required to sign a non-disclosure agreement.

The Sessions:

Mark your calendars for the following Women’s Peer Collective sessions from 11:30 am – 1 pm, all to be held at the Innovation Connector:

– September 7th

– September 21st

– October 5th

– October 19th

– November 2nd

– November 16th

– November 30th

– December 14th

Join us as we embark on this exciting journey of empowerment, growth, and support for women entrepreneurs and leaders. Together, we will build a thriving community that uplifts each other to reach new heights in our business ventures. The Women’s Peer Collective looks forward to welcoming you into our circle of empowerment and inspiration. Let’s create a brighter future together!

For more information and to apply, click here.

Spotlight- Techwise Academy

Techwise Academy provides educational courses teaching coding and computer science to students in grades K-12. Techwise is creating a generation of problem solvers and innovators through its classes providing a safe space to learn new technologies. Their mission is to teach coding and computer science to children and introduce them to new ways to problem solve and explore curiosity and creativity. They offer both online and in-person courses and have frequently held classes at the Innovation Connector.

4th of July Holiday Hours

The Innovation Connector will be closed on Monday, July 3rd, and Tuesday, July 4th for Independence Day. As always, residents of the Innovation Connector can access the building 24/7. We will resume normal hours Wednesday, July 5th.
Happy 4th!

Providing Excellent Client Experiences

This workshop is FREE!

Register Here

Join us on Tuesday, July 18, 2023, for an insightful workshop on providing excellent client experiences.

Location: 1208 W White River Blvd, Muncie, IN 47303 – Innovation Connector, Inc.

It is the goal of most businesses to provide excellent customer service. While this sounds great, most businesses do not have a plan to make that happen. And even more concerning is that they have no processes or initiatives to empower employees and customer-facing team members with adequate tools to deal with customer service issues.

This session will be a practical session for all business owners and entrepreneurs discussing various aspects of Providing Excellent Customer Experiences and ways to implement them into their daily business. While customers are the core component of a business, dealing with them can be difficult and tiring. This workshop will be instructed by Ted Baker, CEO/Executive Director of the Innovation Connector, who has been trained at Disney’s Institute of Customer Experience. By participating in this session, you will receive tools and resources utilized by Disney to help turn customer complaints into happy and returning customers.

It is suggested to bring a note-taking object as much of this information can apply to your business and daily life.

Please register for this event so that we can plan accordingly. Thank you!

If you have any questions, please reach out to Natalie Smith, Program and Events Coordinator, by emailing nsmith@innovationconnector.com or by calling 765-285-4900. We look forward to seeing you!

Time for a Mid-Year Business Health Checkup

Muncie Journal Article – June 2023

By: Ted A. Baker, CEO/Executive Director

Muncie Innovation Connector, Inc.

Time for a Mid-Year Business Health Checkup  

It is hard to believe that 2023 is nearing the halfway point. After enduring a cold winter and unpredictable spring, warm, nice weather and days full of sunshine are welcomed. During this time of year, it is important to consider reviewing the status of our businesses and organizations. Much like my semi-annual physical with my doctor, assessing what is going well and what is not is vital for businesses and organizations.  Making changes midway through the year related to my personal health and wellness can alleviate the serious problems that could occur if I wait too long. We know that identifying a physical problem in its early stages of development can save our lives and lead to less intrusive and costlier remedies. For my doctor to gain insight into my physical health, he orders a full regiment of blood tests a week before my appointment. The numbers and blood test results do not lie. They highlight specific problem areas so that during my appointment, we can discuss any root issues and possible steps to improve my health. As I have gotten older, I value these times with my doctor.  He celebrates the victories and accomplishments with me but is also very candid in telling me the hard truths if needed. Only when I know the truth can I choose to make the needed changes. And honestly, my health has improved significantly over the past few years because I have chosen to hear the truth and listen to his professional advice.

We owe the same level of attention to our businesses and organizations. Far too often, many business owners have not taken the time to evaluate how they are doing – until it is too late. Just because a business owner or organizational leader “thinks” things are going well does not mean they are. I have often heard, “There is money in my bank account. Things are going great.” Not only are they missing a critical piece of business management, but this mentality is also dangerous and can quickly lead to business failure. I suggest that business owners and leaders of organizations do what I do – get their “business bloodwork” reviewed to learn the truth about their organizations. Of course, what I mean by this is to check the data and information that impacts the health and wellness of the organization. Doing this regularly will uncover and reveal trends and situations that should be corrected before it’s too late. You will also probably learn what parts of the business are going well so you can capitalize on them. I recommend that a few areas be reviewed during a business health checkup.

1. Identify the Key Economic Indicators for your business or organization. In my past business ventures, I always practiced this concept.  While owning a manufacturing business, I regularly looked at four key economic indicators. 1.) Cash in our bank account, 2.) The dollar amount of Accounts Receivable, 3.) The dollar amounts of Accounts Payable, and 4.) The total dollar amount of all outstanding customer orders. Combined, these indicators painted a clear picture of the business’s health. For your business, the key indicators might include total payroll hours or dollars spent each week, weekly sales, the amount of inventory, customer satisfaction reviews, employee productivity, or other factors that are key to your business’s success. These same principles also apply to nonprofit organizations since similar best practices apply to both.  I challenge you to decide on three of four key economic indicators for your business and monitor each regularly.

2. Plan a regular review of the financial documents for your business or organization. This sounds easy, but this is difficult for many business leaders. Just like bloodwork, the numbers tell the true story!  If the documents and data indicate a healthy business,  celebrate and build upon that success.  If the news is not so positive, be thankful that you know the truth and can make the appropriate changes to your business operations. Not knowing will sink your business or organization.  And trust me, the bad news does not go away when we ignore it – it compounds! Many owners fear reviewing their businesses’ financial status with an outside professional. I understand – it can be embarrassing.  But to improve your financial condition, it must be done.  

In my many years working with business owners and nonprofit leaders, I have been shocked by the number who fail to keep accurate records or any records at all. Maintaining accurate and up-to-date records is not merely an activity to keep bookkeepers and accountants busy but are instruments and tools to grow and sustain your business. They compare past business growth or losses and keep a perspective on costs and expenses.  You also might better understand your customer base and what are the most profitable and successful products and services you provide.  

3. Business health checks are important to examine the leader’s mental health and wellness. As the leader goes – so do the followers. Unless you as a leader are healthy, the sustainability and longevity of your business hang in the balance. After all, while leading a business or organization is hard work, there should be some aspects of fulfillment and satisfaction in your efforts.  You are making meaningful contributions to your community. You have the opportunity to influence and inspire coworkers and others around you.  Successful business owners not only create wealth for their families, but they can also financially contribute to the needs of their communities. Another aspect of being a business leader needs to be discussed. Business owners and nonprofit executives can live a very lonely life.  I understand – I have been there too. People in these positions find it difficult to share with others they employ or work with. Many times, we do not believe anyone else will understand or care.  Please find someone you can trust outside your business or organization to talk with. You will find out they will soon be a lifeline for you.

I hope this helps you understand the importance of regular business checkups. The Innovation Connector offers this service free of charge to any business or organization in the Muncie community. The only thing required beyond supplying the documents we believe are needed is total honesty and a commitment to move your business or organization forward. If you want to participate in a regular business health check, please get in touch with me at tbaker@innovationconnector.com or our office at 765-285-4900.  Our services are confidential and private.  You and your business will be glad you do.

Spotlight – East Central Indiana Small Business Development Center

The Indiana Small Business Development Center (Indiana SBDC), which is housed within the Indiana Economic Development Corporation, helps small businesses start, grow, finance, innovate, and transition through no-cost, confidential business advising and training. The Indiana SBDC was established in 1985 with funding support from the U.S. Small Business Administration and the State of Indiana and has worked with over 50,000 entrepreneurs and small businesses. With a network of 10 regional offices throughout the state, the Indiana SBDC helps Hoosier entrepreneurs and small businesses start stronger, grow faster, and work smarter.
The East Central Indiana Location is located here in the Innovation Connector, helping hundreds of people a month.