In a collaboration with the East Central Indiana Regional Planning District, the Innovation Connector is excited to present a dynamic workshop series in Jay County. Led by our Executive Director and CEO, Ted Baker, these workshops are meticulously crafted to equip business owners with insights and strategies for success. These sessions, offered completely FREE of charge, welcome all enthusiasts without the need for prior registration. Set aside your calendars for the last three Wednesdays in January—17th, 24th, and 31st—to immerse yourself in enriching discussions, acquire invaluable knowledge, and establish meaningful connections. Covering pivotal topics such as “The Art of Managing a Side Gig,” “Fostering Mental Health for Business Owners,” and “Crafting Exceptional Customer Experiences,” the BEST Workshops offer a worthwhile experience. Join us at the John Jay Center For Learning in Portland, IN, starting at 5:30 PM until 7 PM.
About the Workshops:
How to Start a Business While Having a Full-Time Job – the Art of the Side-Hustle | Jan. 17th at 5:30 PM in Room 204
Join us for an exciting in-person event where we will dive into the world of side-hustles! Discover the secrets of starting a successful business while juggling a full-time job. Whether you dream of becoming your own boss or simply want to earn some extra income, this event is for you. Don’t miss out on this opportunity to learn from experienced entrepreneurs and gain valuable insights. Get inspired, network with like-minded individuals, and take the first step towards turning your passion into a profitable venture.
The Loneliness of a Business Owner – Mental Health Awareness
| Jan. 24th at 5:30 PM in Room 203
It is often said, “It is lonely at the top.” I believe this is especially true for business owners – especially small business owners. In a time of ramped up awareness of mental health issues, this workshop will look at why and how business owners can cope with the stresses encountered daily. This practical and interactive workshop will provide tools to identify and cope with the everyday stresses that only a business owner understands. This may be the most important workshop you will attend all year!
Providing Excellent Client Services
| Jan. 31st at 5:30 PM in Room 204
It is the goal of most businesses to provide excellent customer service. While this sounds great, most businesses do not have a plan to make that happen. And even more concerning is that they have no processes or initiatives to empower employees and customer-facing team members with adequate tools to deal with customer service issues. This session will be a practical session for all business owners and entrepreneurs discussing various aspects of Providing Excellent Customer Experiences and ways to implement them into their daily business. While customers are the core component of a business, dealing with them can be difficult and tiring. This workshop will be instructed by Ted Baker, CEO/Executive Director of the Innovation Connector, who has been trained at Disney’s Institute of Customer Experience.